Sunkist Parts :: Terms & Conditions

Terms & Conditions

We accept open accounts for established customers, public school systems, non private hospitals and the US Government. Public school systems, non private hospitals and the US Government have an instant open account, net 30. All others must submit a credit application. Call or email us for the application. 800-366-9709, info@robotcoupe.net

Returns

Company Policy dictates that no credits are applied without the product first being returned.

Item must be in re-sellable condition
Item has not been installed
Warrantied items can only be credited with the permission of the factory. We do not offer warranties. All items are factory warrantied and fall under their rules and guidelines. Warranties can take up to 60 days.
Items can only be returned with a company issued RMA number (Return Authorization Number). Contact us to get this number before returning anything. Otherwise the items will be refused.
Restocking fees apply to returns.
Returns and warrantied items must be received within 30 days of original invoice date.

Open Account Overview

If your company has never ordered or it has been a long time since you have, the first order will need to be prepaid. If an order follows within 30 days we will be glad to process a credit application, which should be submitted at that time.

To maintain an open account, a customer must show active usage of their account. If an account lays dormant for several months then the account is placed on prepay.

For infrequent purchases we suggest credit cards. Orders that are below $100.00 that accompany a credit application, will fall under our prepay policy.

Open account customers, other than hospitals, schools, or government organizations, must show revenue of 1 million dollars in annual sales. Your income tax return must accompany the application. If you are listed on any stock exchange, no tax return is required. If you are a franchisee of any organization then a tax return is required. If you feel a credit application should not be required you may call and review your situation.

Credit Card Orders

Domestically, We accept all major credit cards; MasterCard, Visa, American Express, Discover.

Credit cards are a great way to set up terms. You can benefit from the many 'Rewards' programs the cards offer. From free gifts, airline tickets and even cash back. This is like an added perk within your company. Your rewards program will grow and grow. You cannot get these rewards if you open an account with us.

If you're worried about getting reimbursed by your company in a timely manner, we make that easy too. When you provide an email address, we send you a copy of the sales order immediately so you can submit it right away to get reimbursed.

To place an order on this site, you must have a

USA

based credit card (on a USA Bank and have a

USA

address listed on the account with the bank for the card holder).

International Orders

If you are outside the USA, we accept American Express credit cards, bank wire transfers or Western Union money transfers. Simply go through check out and select any 'International Orders' designate; American Express International, bank wire transfer or Western Union as payment choice. All funds must be in USA Dollars. (We apologize for this inconvenience but due to all the fraud and identity theft, we believe being safe is better than being sorry for everyone).

Conditions

By registering on this site you are agreeing to all the policies posted here. If you have any questions and do not understand some of them do not order on this site. Call so we can review the policy before placing your order.